The cost of a missed call
Every unanswered ring is a competitor’s win.
How it works
Live in three steps.
No new hardware. No engineers. Most clients are taking calls with HiyaCalls within two working days.
Forward your number
Set a simple divert from your existing landline or mobile to HiyaCalls. No new hardware, no new number.
We train your AI
We script your AI around your business: who you are, what you offer, how to triage urgent calls, when to take a message.
Get the summary
Every call answered and summarised. The written summary lands in your inbox seconds after every conversation ends.
The killer feature
A written summary of every call, in your inbox within seconds.
No more voicemails to listen back to. No “I’ll get to it” pile. Just the facts of the call, ready to act on.
- Caller name and number
- Why they called, in plain English
- Urgency rating and recommended next step
- Sentiment, was the caller frustrated, neutral, happy?
- Full transcript on demand
What you get
Everything you’d expect from a receptionist. None of the cost.
24/7 Answering
Every call answered, day, night, weekends, bank holidays. The AI never sleeps, never calls in sick.
Natural Conversations
Trained on your business, your tone, and the questions your callers actually ask.
Instant Call Summaries
A clear written summary of every call lands in your inbox within seconds, caller, reason, urgency, next step.
Lead Qualification
The AI gathers the details that actually matter to you, so you know which calls to ring back first.
UK Hosted & GDPR-Ready
Your call data stays in the UK. We handle compliance so you can hand it to your DPO without a wince.
Pricing that fits your business
A bespoke quote built around your call volume, not a fixed-tier plan that surcharges you when you have a busy month.
Industries we serve
Built for the businesses callers actually phone.
Trained on the questions your callers ask. Specialised playbooks for each sector.
Why AI?
AI receptionist vs traditional call answering.
| Capability | HiyaCalls AI | Traditional call centre |
|---|---|---|
| Truly 24/7, no extra cost | ||
| Handles 100+ calls simultaneously | ||
| Identical quality on every call | ||
| Written summary within seconds | ||
| Sentiment & urgency tagging | ||
| Personal connection with a regular voice |
Common questions
Everything most people ask, before they book.
- Will my callers know they’re talking to an AI?
- Only if you want them to. The voice is natural and consistent, and most callers don’t notice. You decide how transparent to be.
- What happens if the AI can’t answer something?
- It gathers the caller’s details and the reason for the call, marks it urgent if needed, and the summary lands in your inbox so you can call back.
- Do I have to change my phone number?
- No. We use a simple divert from your existing number. You can switch us on for out-of-hours only, busy times, or full 24/7, your call.
- How does setup work?
- A short call to understand your business and write your script, then a divert from your existing number. We’ll agree a launch date that works for you on the call.
- How much does it cost?
- Pricing is bespoke based on call volume, hours of coverage, and how detailed your scripts need to be. Book a demo and we’ll give you a written quote shortly after.
- Is my call data secure?
- Yes. UK hosted, GDPR compliant, encrypted in transit and at rest. We give you the documentation your data team will ask for.