We built HiyaCalls so UK businesses never lose another lead to a missed call.
Most small businesses lose more money to unanswered calls than to anything else they can name. HiyaCalls is the AI receptionist that fixes that, without the price tag of a traditional call centre.
Our story
The problem is older than the answer.
Small businesses across the UK have always had the same problem: the phone rings while you’re on a viewing, in surgery, on a site visit, or asleep. The caller hits voicemail, doesn’t leave a message, and is on a competitor’s site before you’ve washed your hands.
The traditional answer was an outsourced call answering service: a team of human receptionists in a contact centre, charging per call or per minute. Reliable, but expensive at scale and inconsistent quality on the days the regulars are off.
We built HiyaCalls because the technology to answer calls naturally with AI finally caught up with what businesses actually need. Our AI handles every call, sounds professional, asks the right questions, and emails you a clear summary within seconds of hanging up.
The result: you never miss a call, your callers never hit voicemail, and you walk back to your desk to a tidy inbox of summaries instead of a list of voicemails to play back.
What we believe
Our values.
Every call matters
A missed call is a missed customer. Our entire product is built around that one belief.
AI that earns its keep
We don’t use AI for novelty. We use it where it answers faster, scales further, and works cheaper than the alternative.
Bias to clarity
Our summaries don’t pad or hedge. You get the caller, the reason, the urgency, the next step, and nothing else.
A real partner, not a vendor
When you sign up, you get a number you can call when something needs fixing. We pick up.
Our mission