Privacy Policy

This is a placeholder privacy policy. It will be replaced with a full UK GDPR-compliant policy before launch, reviewed by a solicitor.

1. Who we are

HiyaCalls is an AI call answering service for UK businesses. You can reach us via our contact form.

2. What data we collect

We collect the personal data you share with us through our contact and demo-booking forms (name, email, phone, company), and the call data that our AI processes on your behalf to deliver the service.

3. Why we collect it

To answer your enquiries, deliver the service you’ve signed up for, comply with our legal obligations, and improve the product.

4. How long we keep it

Only as long as we need it, in line with UK GDPR. Call recordings and transcripts are retained per your service agreement.

5. Your rights

You can ask us for a copy of your data, ask us to correct or delete it, or withdraw consent at any time. Send us a request via our contact form.

6. Complaints

You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we’ve mishandled your data.