For Cardiff businesses that can’t afford to miss a call.
Cardiff’s professional-services and SMB sectors have boomed since devolution. Estate agents across Cardiff and the Vale, law firms in the city centre, dental practices in Cathays and Llanishen, they all field calls from across South Wales and beyond.
HiyaCalls handles them all, in Welsh-English the AI is tuned to. Structured summaries to your team’s inbox within seconds of every call.
Who we work with in Cardiff.
We work with businesses across Cardiff in the sectors below. Click through to see how HiyaCalls handles your specific kind of calls.
The HiyaCalls service, for Cardiff.
24/7 answering
Every call answered, daytime, after hours, weekends, bank holidays. No voicemail, no missed leads.
Written call summaries
Caller name, reason, urgency, recommended next step, delivered to your team’s inbox within seconds of every call.
Natural British voice
A professional voice that handles UK accents and the everyday British turn of phrase.
Unlimited concurrent calls
When fifty callers ring at the same time, all fifty get answered. No queue, no busy tone.
No new phone number
We work with a simple divert from your existing landline or mobile. Your callers see no change.
Bespoke pricing
A quote built around your call volume and hours of coverage, not a fixed plan that surcharges you in a busy month.
Common questions from Cardiff businesses.
- Does HiyaCalls have a presence in Cardiff?
- We work with businesses across Cardiff and the wider UK. HiyaCalls is a UK-built service, designed for UK callers and UK working practices. We don’t need a physical office in your city to handle your calls well, but we do tune scripts around your specific business, local language, and the way your team takes calls.
- Can the AI handle local accents and regional language?
- Yes. The voice AI is trained on a broad range of British accents, and we tune it on real call recordings during your first weeks live. If your callers use local turns of phrase, we add those to the script as well.
- How quickly can my Cardiff business get started?
- After a short onboarding call to write your script, we’ll agree a live date that works for you. The technical setup, diverting your existing number to HiyaCalls, takes minutes once you’re ready to go.
- Do you offer support to UK businesses outside business hours?
- The AI itself answers calls 24/7, 365 days a year. Our human support team responds during UK business hours (Mon–Fri, 9–6) and within 24 hours outside those windows. Most urgent technical issues we sort the same working day.