Comparison
HiyaCalls vs AVAI: which is right for your UK business?
An honest, evidence-based comparison, what each does well, where each falls short, and how to pick.
HiyaCalls: AI call answering, UK·AVAI: UK AI receptionist and outbound caller, from £500/month
HiyaCalls
AI call answering for UK businesses
Built for UK estate agents and SMBs. Every call answered 24/7 by AI, with a written summary in your inbox within seconds.
- Type
- AI
- Coverage
- 24/7
- Based
- UK
- Pricing
- Bespoke
AVAI
UK AI receptionist and outbound caller, from £500/month
AVAI is a AI-powered call answering service.
- Type
- ai
- Coverage
- 24/7 typically
- Based
- UK
Honest assessment
Both have strengths. Here’s the truth.
Where AVAI genuinely wins
- AI-native product covering both inbound and outbound calls
- Vertical pages for estate agents, dental practices and pharmacies
- Long-form pillar content positioning them as a thought-leader in UK AI receptionists
- Outbound capability for follow-ups, payment chasing, customer reactivation
Where HiyaCalls wins
- Lightweight setup, a scripting call and a number divert, rather than a 7–14 day onboarding
- Bespoke pricing structured around your call volume, no fixed £500/mo floor
- Deeper UK estate-agent specialism: the HiyaCalls flagship is built around the way UK property teams actually take calls, viewing requests, valuations, tenant maintenance, landlord queries
- Focused on inbound depth rather than splitting development between inbound and outbound
- Written summary format optimised for property workflows, structured fields the negotiator can scan
Feature comparison
Side by side.
| Capability | HiyaCalls | AVAI |
|---|---|---|
| Service type | AI | AI |
| Inbound call answering | ||
| Outbound AI calling | ||
| Estate-agent specialism depth | flagship | |
| Setup model | after a scripting call | 7–14 days |
| Entry pricing | bespoke | from £500/mo |
| UK-hosted & GDPR | ||
| CRM push to property platforms | ||
| Auto written summaries |
How to choose
Which one fits your business?
Choose HiyaCalls if…
- You’re an estate agent or letting agent, our flagship is built around your workflow specifically
- You want a faster, lighter-weight onboarding rather than a 7–14 day implementation
- Your call volume doesn’t justify a £500/month floor
- You want pricing structured around your actual volume
Choose AVAI if…
- You need an AI that does both inbound and outbound calling
- You’re a pharmacy or dental practice, their dedicated vertical pages may suit better
- You’re comfortable with a £500/month minimum and want enterprise-grade onboarding
Comparison FAQ
Common questions.
- How is HiyaCalls different from AVAI?
- AVAI does both inbound and outbound AI; HiyaCalls focuses on inbound depth. We’re built specifically around UK estate agents, viewing requests, valuations, tenant maintenance, with direct push to property CRMs. AVAI is broader; HiyaCalls is deeper in our flagship vertical.
- Why is HiyaCalls’ setup lighter-weight than AVAI’s?
- Our onboarding is built for SMBs: a scripting call, a divert from your existing number, and you’re live shortly after. AVAI’s 7–14 day timeline reflects a more enterprise-style implementation. Neither is wrong, they’re built for different segments.
- Is HiyaCalls cheaper than AVAI’s £500/month?
- For most SMBs, yes, significantly. AVAI’s £500 floor suits larger property businesses or multi-branch agencies. HiyaCalls’ bespoke pricing means smaller agencies aren’t paying for capacity they won’t use.
See HiyaCalls handle a real call.
Book a 15-minute demo. We’ll show you the AI answering a sample call for your business and the summary in your inbox before we hang up.
Comparison based on publicly available information. AVAI and all third-party trademarks are property of their respective owners. We update these pages as competitor offerings change. Spotted something inaccurate? Let us know via our contact form.