Comparison
HiyaCalls vs AllDayPA: which is right for your UK business?
An honest, evidence-based comparison, what each does well, where each falls short, and how to pick.
HiyaCalls: AI call answering, UK·AllDayPA: UK human call answering, Manchester-based, 24/7 standard
HiyaCalls
AI call answering for UK businesses
Built for UK estate agents and SMBs. Every call answered 24/7 by AI, with a written summary in your inbox within seconds.
- Type
- AI
- Coverage
- 24/7
- Based
- UK
- Pricing
- Bespoke
AllDayPA
UK human call answering, Manchester-based, 24/7 standard
AllDayPA is a human-staffed call answering service.
- Type
- human
- Coverage
- 24/7 typically
- Based
- Manchester, UK
Honest assessment
Both have strengths. Here’s the truth.
Where AllDayPA genuinely wins
- Long-established UK mid-market name with strong Trustpilot ratings
- All packages include 24/7 cover as standard, no after-hours surcharges
- Multiple service tiers: Telephone Answering, Virtual Receptionist, Outsourced Call Centre
- CRM integration available on higher tiers
- Strong content depth on sector-specific pages
Where HiyaCalls wins
- Pure AI delivers identical quality across every call, every hour, no shift variability
- Unlimited concurrent calls, your callers never get told the team is busy
- Automatic written summary delivered seconds after every call ends
- Bespoke pricing built around your call volume rather than fixed monthly tiers
Feature comparison
Side by side.
| Capability | HiyaCalls | AllDayPA |
|---|---|---|
| Service type | AI | Human team |
| 24/7 included | ||
| Unlimited concurrent calls | ||
| Auto written summaries | ||
| CRM integration | higher tier | |
| Setup model | after a scripting call | |
| Bespoke pricing | tiered | |
| UK-based | ||
| Industry-specific scripting |
How to choose
Which one fits your business?
Choose HiyaCalls if…
- You handle peaks where multiple callers ring at once
- You want a written summary for every call without paying extra
- You want CRM push at every price point, not just the top tier
- You’d rather have AI scale than a Manchester-based human team
Choose AllDayPA if…
- You prefer UK human receptionists with regional accents your callers know
- You want tiered packaging with a clear monthly fee
- You have a strong preference for traditional outsourced PAs over AI
Comparison FAQ
Common questions.
- Does HiyaCalls handle the same kinds of calls as AllDayPA?
- Yes, message-taking, call triage, lead qualification, appointment booking, diary management, CRM updates. The mechanics are identical; the difference is who’s answering and how it gets summarised.
- Is HiyaCalls cheaper than AllDayPA’s entry tier?
- It depends on volume. AllDayPA’s entry tier is fixed; HiyaCalls’ bespoke pricing scales with your call volume. For SMBs handling 50-300 calls a month, we typically come in at or below their equivalent tier, plus we include the auto-summaries.
- Can HiyaCalls scale during sudden call spikes?
- Yes, AI has no concurrent-call limit, so 50 callers ringing at once all get answered instantly. A human-staffed service holds excess callers in a queue or asks them to leave a voicemail.
See HiyaCalls handle a real call.
Book a 15-minute demo. We’ll show you the AI answering a sample call for your business and the summary in your inbox before we hang up.
Comparison based on publicly available information. AllDayPA and all third-party trademarks are property of their respective owners. We update these pages as competitor offerings change. Spotted something inaccurate? Let us know via our contact form.